DESIGNABLE PRIVACY POLICY

Effective Date: July 20, 2026 Last Updated: July 20, 2026

This Privacy Policy explains how [Full Legal Company Name], doing business as Vizreal AI (“Vizreal AI,” “we,” “us,” or “our”), collects, uses, discloses, and protects personal information when you use our websites, applications, AI project-building tools, hosting and deployment services, subscriptions, and related services collectively referred to as the “Service.”

1. Scope

This Privacy Policy applies to personal information processed through Vizreal AI.

It does not govern independently operated websites, applications, APIs, payment services, hosting providers, or other third-party services that have their own privacy policies.

It also does not automatically govern websites and applications created by Vizreal AI users. The owner of each generated or deployed project is responsible for providing an appropriate privacy notice to that project’s users.

2. Information We Collect

2.1 Information You Provide

We may collect information you provide directly, including:

Name.
Email address.
Password or authentication information.
Company or organization name.
Profile information.
Billing address.
Support communications.
Survey responses.
Feedback.
Account preferences.
Subscription selections.
Team-member information.
Domain information.
Project names and descriptions.

2.2 Prompts and Project Content

We process information submitted while creating or editing projects, including:

Prompts.
Chat messages.
Instructions.
Source code.
Uploaded files.
Images.
Videos.
Documents.
Brand information.
Logos.
Business information.
Database structures.
Project configuration.
Generated files.
Version history.
Deployment settings.
Error reports.

Do not submit sensitive personal information unless it is necessary, lawful, and authorized.

Avoid placing passwords, secret keys, payment-card information, government identification numbers, health information, or other highly sensitive data directly into prompts.

2.3 Payment Information

Payments may be processed by Stripe or another payment provider.

Vizreal AI may receive:

Payment status.
Customer identifier.
Subscription status.
Billing country.
Card type.
Card expiration details.
The last four digits of a payment card.
Invoice and transaction information.
Chargeback and refund information.

Vizreal AI does not ordinarily receive or store complete payment-card numbers.

2.4 Usage and Device Information

We may automatically collect:

IP address.
Browser type.
Device type.
Operating system.
Language settings.
Approximate location derived from IP address.
Pages viewed.
Buttons clicked.
Referring URLs.
Login times.
Session activity.
Project-generation activity.
Credits used.
Feature interactions.
Error logs.
Deployment logs.
Build duration.
Performance data.
Security events.

2.5 Cookies and Similar Technologies

We may use cookies, local storage, pixels, session identifiers, and similar technologies for:

Authentication.
Session continuity.
Security.
Remembering preferences.
Preserving a prompt during sign-in.
Fraud prevention.
Analytics.
Performance measurement.
Marketing where permitted.

Where required, we will request consent before using non-essential cookies.

You may control some cookies through your browser or available cookie settings. Blocking necessary cookies may prevent parts of the Service from working.

2.6 Information From Third Parties

We may receive information from:

Authentication providers.
Payment processors.
Cloud-hosting providers.
Domain and DNS providers.
Analytics providers.
Customer-support tools.
Fraud-prevention providers.
Source-control providers.
Team administrators.
Integration partners.

The information received depends on the services you connect and the permissions you grant.

3. How We Use Information

We may use personal information to:

Create and maintain accounts.
Authenticate users.
Preserve prompts during registration or login.
Generate, edit, and store projects.
Provide AI-agent functionality.
Produce project previews.
Process deployments.
Manage custom domains.
Process subscriptions and credits.
Provide billing records.
Deliver customer support.
Communicate service and security notices.
Detect errors and improve performance.
Prevent fraud, abuse, and unauthorized access.
Enforce our policies.
Comply with law.
Resolve disputes.
Maintain audit logs.
Develop and improve features.
Measure Service usage.
Personalize user experience.
Protect Vizreal AI, users, providers, and the public.

We will not use personal information for materially different purposes without appropriate notice or permission where required.

4. AI Processing

When you use Vizreal AI’s AI features, prompts, project files, conversation history, and related context may be sent to authorized AI-model and infrastructure providers to generate or modify your project.

These providers may process information on Vizreal AI’s behalf under contractual or service terms.

Vizreal AI may also process prompts and generated results to:

Deliver requested output.
Maintain project context.
Detect harmful or prohibited requests.
Investigate failures.
Provide support.
Monitor system quality.
Protect platform security.

Whether content may be used to improve underlying third-party models depends on Vizreal AI’s provider agreements, technical configuration, and applicable settings.

Before launch, Vizreal AI must configure its providers consistently with the statements made in this Privacy Policy.

We do not claim ownership of your private prompts or project content solely because they are processed through the Service.

5. Legal Bases for Processing

Where applicable law requires a legal basis, we process personal information based on one or more of the following:

Contract

Processing is necessary to:

Create your account.
Generate projects.
Maintain project files.
Provide previews.
Process deployments.
Manage subscriptions.
Provide customer support.

Legitimate Interests

We may process information for legitimate interests such as:

Securing the Service.
Preventing fraud.
Improving performance.
Understanding feature usage.
Enforcing policies.
Protecting legal rights.

We consider the effect on individual rights when relying on legitimate interests.

Consent

We may rely on consent for:

Optional marketing.
Non-essential cookies.
Certain integrations.
Other processing where consent is legally required.

You may withdraw consent, although this will not affect processing already performed lawfully.

Legal Obligations

We may process information to comply with:

Tax laws.
Accounting requirements.
Court orders.
Government requests.
Sanctions requirements.
Consumer-protection laws.
Security and breach-notification obligations.

6. How We Disclose Information

We may disclose personal information to the following categories of recipients.

6.1 Service Providers

We may use providers for:

AI-model processing.
Cloud hosting.
Databases.
Content delivery.
Deployment.
Payment processing.
Authentication.
Email delivery.
Analytics.
Monitoring.
Customer support.
Fraud prevention.
Security.
File storage.
Domain management.
Source control.

These providers receive information needed to perform services for Vizreal AI.

6.2 Account Administrators and Team Members

When your account is associated with an organization or team, authorized administrators may access:

Account information.
Team membership.
Projects.
Usage.
Billing status.
Security information.
Audit information.

6.3 Connected Services

When you connect a third-party service, we may send information to that service as directed by you.

Examples include:

GitHub.
Cloudflare.
Stripe.
Domain providers.
Databases.
Email platforms.
Analytics tools.
External APIs.

Third-party services process information under their own terms and privacy policies.

6.4 Legal and Safety Disclosures

We may disclose information when we reasonably believe it is necessary to:

Comply with law.
Respond to valid legal process.
Protect rights or property.
Prevent fraud or abuse.
Investigate security incidents.
Protect users or the public.
Enforce our agreements.

6.5 Business Transfers

Information may be transferred as part of:

A merger.
Acquisition.
Financing.
Reorganization.
Bankruptcy.
Sale of assets.
Change of control.

Where required, we will provide notice of material changes affecting personal information.

Vizreal AI does not sell personal information for money.

Before publishing this statement, Vizreal AI must verify that its advertising, analytics, cookies, and data partnerships do not constitute a “sale” or “sharing” under applicable privacy laws.

If Vizreal AI engages in cross-context behavioral advertising or another activity treated as selling or sharing personal information, we will provide legally required notices and opt-out controls.

Vizreal AI does not knowingly sell or share the personal information of children under 16.

8. Data Retention

We retain information for as long as reasonably necessary to:

Provide the Service.
Maintain accounts and projects.
Preserve project history.
Process payments.
Support deployments.
Prevent fraud.
Resolve disputes.
Enforce agreements.
Meet legal, accounting, tax, and security obligations.

Retention periods may depend on:

Information type.
Account status.
Subscription status.
Project status.
Legal requirements.
Security needs.
User deletion requests.
Backup cycles.

Deleted information may remain temporarily in secure backups until those backups are overwritten or deleted under our retention schedule.

We may retain de-identified or aggregated information when it can no longer reasonably identify an individual.

9. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

Measures may include:

Encryption in transit.
Encryption at rest where appropriate.
Access controls.
Authentication protections.
Rate limiting.
Logging.
Secure credential storage.
Restricted employee and contractor access.
Monitoring.
Backups.
Incident-response procedures.
Vendor security reviews.

No system is completely secure. We cannot guarantee that unauthorized access, loss, misuse, or disclosure will never occur.

You are responsible for using a strong password, protecting your devices, safeguarding account credentials, and promptly reporting suspected unauthorized activity.

10. International Data Transfers

Vizreal AI and its providers may process information in the United States and other countries.

Those countries may have privacy laws different from the laws where you live.

Where legally required, Vizreal AI may use recognized safeguards for international transfers, including:

Standard contractual clauses.
Adequacy decisions.
Contractual protections.
Other approved transfer mechanisms.

11. Your Privacy Rights

Depending on your location, you may have the right to:

Know whether we process your personal information.
Request access to personal information.
Request correction of inaccurate information.
Request deletion.
Obtain a portable copy.
Restrict certain processing.
Object to certain processing.
Withdraw consent.
Opt out of certain sales, sharing, or targeted advertising.
Appeal a denied privacy request.
Complain to a privacy regulator.
Receive information without discriminatory treatment for exercising applicable rights.

Rights are subject to exceptions and verification requirements.

12. How to Exercise Privacy Rights

Submit a request through:

Privacy email: [Privacy Email Address] Privacy request page: [Privacy Request URL]

Your request should describe the right you wish to exercise.

We may need to verify your identity before completing the request. Verification may require confirmation through your account or email.

An authorized agent may submit a request where permitted by law, but we may require evidence of authorization and identity verification.

We will respond within the period required by applicable law.

13. California Privacy Notice

California residents may have rights under the California Consumer Privacy Act, as amended.

Depending on whether Vizreal AI meets the law’s applicability thresholds and subject to legal exceptions, California residents may request:

Categories of personal information collected.
Specific personal information collected.
Sources of personal information.
Business purposes for collection.
Categories of recipients.
Correction.
Deletion.
Portability.
Opt-out from sale or sharing.
Limitation of certain uses of sensitive personal information.
Non-discriminatory treatment.

Categories Vizreal AI may collect include:

Identifiers.
Customer-record information.
Commercial information.
Internet or network activity.
Approximate geolocation.
Professional information.
User-generated content.
Inferences based on Service activity.
Account credentials and other information that may be considered sensitive under applicable law.

Vizreal AI does not use sensitive personal information to infer characteristics about users unless disclosed otherwise.

Where required, Vizreal AI will provide a “Do Not Sell or Share My Personal Information” mechanism.

14. European Economic Area, United Kingdom, and Switzerland

Users in these jurisdictions may have rights including:

Access.
Correction.
Erasure.
Restriction.
Objection.
Portability.
Withdrawal of consent.
Complaint to a supervisory authority.

You may object to processing based on legitimate interests. We will stop that processing unless we demonstrate compelling legitimate grounds or require the information for legal claims.

Where Vizreal AI acts as a processor for business customers, privacy requests relating to information controlled by those customers may need to be directed to the relevant customer.

15. Children’s Privacy

The Service is not directed to children under 13.

We do not knowingly allow children under 13 to create accounts or knowingly collect personal information directly from them.

When we learn that personal information has been collected from a child under 13 without legally required authorization, we will take reasonable steps to delete it.

Parents or guardians who believe a child submitted personal information may contact:

[Privacy Email Address]

Users may not use Vizreal AI to create child-directed services that collect children’s personal information without implementing all legally required notices, consent mechanisms, security measures, parental controls, and data-retention limits.

16. Your Responsibility for Generated Projects

When you create a website or application through Vizreal AI, you may become the business, controller, or operator responsible for information collected through that project.

You are responsible for:

Providing your own privacy policy.
Giving legally required notices.
Obtaining consent.
Managing cookies.
Protecting collected information.
Responding to privacy requests.
Entering necessary data-processing agreements.
Complying with children’s privacy laws.
Configuring analytics and advertising properly.
Establishing appropriate retention periods.
Reporting security incidents where required.

Vizreal AI’s Privacy Policy does not replace the privacy policy required for your own project.

17. Marketing Communications

You may opt out of promotional email by using the unsubscribe link or contacting us.

You may continue to receive transactional communications concerning:

Account security.
Billing.
Projects.
Deployments.
Legal notices.
Service changes.
Support requests.

18. Do Not Track and Preference Signals

Browser “Do Not Track” signals are not interpreted consistently across the industry.

Where required by applicable law, Vizreal AI will process recognized universal opt-out preference signals, such as legally valid browser-based opt-out signals.

19. Automated Decision-Making

Vizreal AI uses automated systems to:

Generate project output.
Detect abuse.
Detect fraud.
Identify security threats.
Estimate credit usage.
Moderate prompts and deployments.

These systems may make or recommend decisions affecting access to certain features.

Where required by law, you may request information about qualifying automated decisions or request human review.

20. Data Breaches

When a security incident affects personal information, Vizreal AI will investigate and take reasonable corrective steps.

We will notify affected users, regulators, or other parties when legally required.

21. Changes to This Privacy Policy

We may update this Privacy Policy as our services, providers, or legal obligations change.

The revised policy will display an updated date.

When changes materially affect how we use personal information, we may provide additional notice through email, the Service, or another appropriate method.

22. Contact Us

Questions or requests concerning this Privacy Policy may be directed to:

Vizreal AI Legal entity: [Full Legal Company Name] Privacy email: [Privacy Email Address] Support email: [Support Email Address] Address: [Business Mailing Address] Website: vizreal.dev